Question: Cannot browse files in LinkStation properly via iPhone/iPod Touch (Web Access Service)
Details:
I have registered my LinkStation using Web Access Service, but I cannot browse files in LinkStation from iPhone 3G/iPod Touch.
Platform:
iPhone 3G, iPod Touch
Solution:
If you cannot access the LinkStation you registered on buffalonas.com using Web Access Service from iPhone 3G/iPod Touch, please refer to the following solutions:
[Solution 1] Check if LinkStation supports iPhone 3G/iPod
[Solution 2] Check settings of LinkStation and the router
[Solution 3] Uncheck the proxy server option
[Solution 4] Disable the access restrictions on a shared folder
[Solution 5] Check a file format to play.
[Solution 1] Check if LinkStation supports iPhone 3G/iPod
To use Web Access Service on the LinkStation from a iPhone 3G/iPod Touch, you must use a LinkStation that supports this service.
[LinkStation supporting this service]
LS-XHL Series
LS-CL Series
LS-QL/R5 Series
LS-CHL Series
LS-LGL Series Firmware ver.2.01 or later
LS-WSGL/R1 Series Firmware ver.1.05 or later
LS-WTGL/R1 Series Firmware ver.1.07, ver.3.07 or later
[Solution 2] Check settings of LinkStation and the router
The Web Access Screen may not be displayed properly, depending on the settings of router or LinkStation.
Please check these settings.
[Solution 3] Uncheck the proxy server option
The Web access screen may not displayed properly when accessing via the proxy server
Follow these steps to change the setting.
* The example below uses “Internet Explorer 6.”
1. Click [Start] [Control Panel], and double-click [Internet Options].
* If you use Windows XP, switch from Category view to Classic view on Control Panel.
2. Click [Connections] tab, and click [LAN Settings...]
3. If [Use a proxy server for your LAN] is checked, then uncheck it and click [OK] (*).
4. Click [OK] to close [Internet Properties] screen.
* If you do not want to uncheck the proxy server option, then
1) Click [Advanced] button under [Proxy server].
2) Under [Exceptions], enter the IP address of this unit and click [OK].
[Solution 4] Disable Access Restrictions on a shared folder
If you have set an access restriction to a shared folder of LinkStation,
You cannot play video or music files.
Please check the access restrictions of the shared folder to share on the web.
1.Click [Web Configuration Screen] ? [Web Access] - [Folder Setup].
2.Double-click the shared folder you want to share.
3.Set [Web Access Settings] to [Allow Anonymous].
[Solution 5] Check a file format to play
Following files are playable through Web Access Service.
[Files that can be viewed from iPhone 3G/iPod Touch through Web Access Service]
Video files: mp4, m4v, mov, qt
Music files: mp3, m4a, wav, aiff
Picture files: jpeg(jpg), gif, png, tiff
* You cannot play any data protected by DRM (Digital Rights Management).
* Compatibility of video files and music files depend on specifications of Safari or Quick Time that is installed on the iPhone.
* To convert non iPhone 3G/iPod Touch compatible file to compatible one, use off-the-shelf software.